Remote Assisted Audit & Support

OSKIS has adapted technology already used within the NHS to create a range of service delivery options that help our customers deliver their programmes more cost effectively and efficiently.

Our support and remote assisted delivery services utilise Caldicott compliant connections and services used in the NHS and by other leading NHS IT suppliers.

Remote Assisted Audit & Implementation Team

• Remote software installation and training for practices, using Caldicott compliant services
• Efficient, effective and safe service delivery
• Dedicated telephone support during installation and training
• Helpdesk for ongoing support as required

Remote Assisted Delivery services means our clients benefit from:

• avoiding significant additional workload being placed on personnel
• avoiding the need to hire additional staff on site
• supporting clinical staff by having reports ready to work with when on site
• optimising the use of clinical and administrative staff
• reduced operational costs and increased productivity by removing the need to repeatedly visit practices to run audits and reports.

OSKIS employs a diligent process to govern the supply of these services in recognition of our obligations and responsibilities regarding data protection and patient information confidentiality. Our process has very deliberate steps to ensure all necessary agreements are signed and checks are made prior to deploying these services.